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The Orca inbox, with the list of conversations on the left, a chat in the middle, an AI suggested reply underneath and the customer's details on the right. Names and messages are blurred.

25 September 2026 · 4 min read

One inbox for WhatsApp and email, with AI replies and the whole customer in view

Orca now brings WhatsApp and email into one inbox, shows each customer's orders and history beside the chat, and drafts every reply with AI.

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