Orca Removals replaces the spreadsheets, the paper job sheets and the WhatsApp threads. Survey the property, price it while you are still standing in the hallway, book the crew and the van, and invoice the customer before the kettle is unpacked.
From survey to sent quote
Less time planning the week
Paperless move days
Most removals firms lose their margin between the enquiry and the invoice, not on the road. These are the gaps Orca Removals closes.
The customer who gets a price the same evening usually wins the job. Manual volume calculations put you behind the firm down the road.
When the schedule lives in a wall planner or one manager's head, double bookings and idle vans are inevitable — especially at month end.
Cartons, tape, blankets and covers walk off the van and never make it onto an invoice. Small leaks, repeated weekly, become real money.
Without dated condition photos and a signed inventory, a claim about a scratched sideboard becomes your word against theirs.
Everything a British removals company does in a week, in a single system your office staff and your crews both actually want to use.
Price a move properly without a second visit, whether you survey by video, on site or over the phone.
A shared move diary that shows what is booked, what is provisional and what capacity is still free.
Match the right porters and the right lorry to every job, and know instantly when something changes.
Track every carton and blanket, bill for what was actually used, and manage containerised storage.
Your team runs the whole day from a phone, and the office sees progress without ringing the driver.
Deposits on booking, balance on completion, and a clear view of what each move actually earned.
Speed converts. Orca Removals turns a walk round the house into a fully itemised, professionally branded quote before you have driven back to the yard.
Tap the items in each room and the cubic footage builds itself, with your own volumes for anything unusual — pianos, gym kit, garden machinery.
Mileage bands, crew rates, packing services, weekend and peak-date uplifts, congestion and ULEZ charges — set once and every quote follows them.
Offer self-pack, part-pack and full-pack side by side. Customers pick their own level of service instead of negotiating your price down.
Automatic chasers go out on day three and day seven, and you see the moment a customer opens the quote.
Crews work from their phones, the office watches the day unfold on one screen, and the customer gets the updates that stop them ringing you every hour.
Loading, in transit, unloading, complete — updated by the crew as it happens, not written up the next morning.
Time-stamped, geotagged images of items and both properties, stored against the job and available the day a claim arrives.
Inventory checklists, waivers and the customer's signature captured digitally, then emailed to everyone automatically.
Confirmation, crew-on-the-way and completion messages go out on the channel your customer already uses.
The enquiry that lands on Monday is the same record you invoice on Friday — nothing is retyped along the way.
Web form, phone call or portal lead lands straight in your pipeline with the addresses, the date and how they found you.
Walk the house or run a video survey, build the inventory, and send a branded priced quote the same day.
Accepting the quote takes the deposit and drops the job into the diary with the right team, vehicle and materials.
The crew runs the day from the app, the customer signs on the doorstep, and the balance invoice goes out automatically.
Quote fast, look professional and stop losing jobs to slow replies.
Full household moves with packing, materials and storage handled end to end.
Phased relocations, crate hire and out-of-hours work with clear reporting.
Containerised storage, recurring billing and inventory you can actually find.
“We were quoting off a spreadsheet and losing work because the price took two days. Now the customer has it before we get back to the yard, and the crews stopped ringing the office every twenty minutes.”
Give us a recent move and we will build the survey, the quote and the crew plan in front of you. Thirty minutes, no obligation, and you keep the quote.
How many vans do you run, and what is slowing you down most right now? We will come back with a straight answer about whether we can help.
EN8 9AA